Thursday, July 30, 2009

The Trip Home

The day after the party we were able to spend time with Mary, Izzy, Grandma and Papa Gizmo. Caitlin adores Izzy. We then had a teary goodbye as we left Santa Barbara. The rest of this blog is just me venting.

We arrived in San Francisco Airport at 6:45. We had a schedule departure of 9:30. However, the plain was delayed. It kept being delayed by 20 minutes, until around midnight the flight was cancelled. We quickly got in line to find a new way to get home. The best the flight available according to the airline was the next day leaving at 6:00 pm and getting to Spokane at 10:15 pm. Being told it was the best we accepted the flight. We requested that our luggage be removes as it had the formula for Caitlin. The United agent told us the bags were come out in a few minutes. We then waited a half hour for the bags, and checked with the baggage personnel. Now we were told the bags might come out soon. We waited another half hour, and no bags. While waiting for our bags we talked to other stranded passengers who had been rebooked for flights leaving early in the morning the next day. This upset us, because we had been in line before the other passengers rebooked. We then went to the ticket desk, but nobody was there since it as 1:15 in the morning. So we called the United number. We spent the next 40 minutes talking with the agent and being placed on hold. We were finally rebooked on an earlier flight on Alaska Airlines. We then went to catch the shuttle to the hotel, which we just missed and would come back at 2:20. We finally made it to the hotel and went to sleep around 3:00 am. We woke up at 7:00 to start our trip home. We took the shuttle and got in the Alaska Airlines ticket line. When we got to the desk we were told that we did not have a ticket with the Airline. We had a confirmation number, but it was not for wither Alaska or United Airlines. So we waited on hold again with a United Agent to get us booked on the flight. After a half hour we finally got rebooked. We then had to run through security and just barely made boarding. From there on things went smoothly, until we went to get out bags. But that is enough complaining for one day. I just recommend people do not fly United Airlines. Alaska Airlines were wonderful.

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